tkbaet Terms and Conditions

1. Definitions and Interpretation

The following terms used in these terms and conditions shall have the meanings stated below:

• "tkbaet" — refers to the entity operating this platform.
• "Member" or "User" — a person who has registered on tkbaet and is using the platform.
• "Account" — the personal gaming profile created for each member after registration.
• "Services" — all games, betting, casino and other entertainment activities offered by tkbaet.
• "Bonus" — any promotional offer, free spins or additional balance provided by tkbaet.
• "Wagering Requirement" — the obligation to place a specified amount of bets before bonus funds can be withdrawn.

2. Eligibility and Registration

2.1 Age Restriction

tkbaet services are only for those 21 years of age or older. You must confirm your correct age at the time of registration. Minors are strictly prohibited from using this platform. tkbaet may request age verification documents at any time.

2.2 One Account Policy

Each person may open only one account. If the same person creates multiple accounts, those accounts will be cancelled and the balance may be forfeited. Operating multiple accounts from the same device or network is also prohibited.

2.3 Accuracy of Information

You must provide accurate, complete and up-to-date information at the time of registration. Providing false information may result in the account being suspended or cancelled, and no balance will be refunded.

3. Account Security and Password

The security of your account is entirely your responsibility. You are encouraged to use a strong password and change it regularly. Sharing your login details with any third party is prohibited.

• If you suspect unauthorized access to your account, notify tkbaet support immediately.
• You are responsible for any activity carried out through your account.
• tkbaet will never ask for your password via email or chat.
• If you receive suspicious communication, report it to [email protected].

4. Deposit and Withdrawal Policy

4.1 Deposit Rules

The minimum deposit amount on tkbaet is ৳200. This limit applies to all payment methods. Accepted payment methods are: bKash, Nagad, Rocket and bank transfer. Deposits from third-party accounts will not be accepted.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal requests generally take 5 to 30 minutes to process. However, this time may increase during the verification process or on bank holidays.

4.3 Verification

Before the first withdrawal or for large withdrawal amounts, tkbaet may request an identity document or other verification documents. This process is carried out to ensure the security of members.

5. Bonus and Promotion Policy

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 will earn a ৳1,200 bonus — making the total balance ৳2,200. A 25x wagering requirement must be met before this bonus can be withdrawn.

5.2 Bonus Usage Terms

• Bonuses may only be used on games designated by tkbaet.
• Bonus funds cannot be withdrawn until the wagering requirement is met.
• Multiple bonuses cannot be active at the same time — the next one becomes active once the previous one is completed.
• tkbaet reserves the right to cancel a bonus if fraudulent activity is suspected.
• tkbaet may change bonus offers at any time.

5.3 VIP Program

tkbaet's VIP program has three tiers: Bronze, Silver and Gold. Bronze members receive a maximum weekly cashback of 0.3%, Silver members up to 0.5%, and Gold members up to 0.8%. Advancement to a higher tier depends on the user's activity and account history.

6. Gaming and Betting Rules

6.1 General Gaming Rules

All games are conducted in accordance with fair play principles. tkbaet ensures that the outcomes of all games are determined through random number generator (RNG) technology, which is regularly tested by third parties.

6.2 Betting Limits

Each game has a set minimum and maximum bet limit, which is displayed in the game interface. A maximum bet limit generally applies in bonus mode — exceeding this limit may result in the bonus being cancelled.

6.3 Technical Issues

If a game is left incomplete due to internet disconnection or technical issues, tkbaet will make a decision based on the server's records. In the event of a game provider server error, the relevant round may be considered void and the bet will be returned.

7. Prohibited Activities

The following activities are strictly prohibited on tkbaet:

• Attempting to influence game outcomes using fraudulent techniques or software.
• Playing using bots, automated scripts or AI tools.
• Creating multiple accounts to take advantage of bonuses.
• Money laundering or any other illegal financial activity.
• Operating an account using a third party's identity.
• Fraudulent agreements or collusion with other members.
• Deliberately exploiting platform vulnerabilities or bugs.

If such activity is detected, the account will be immediately closed, all bonuses and winnings will be forfeited, and legal action may be taken if necessary.

8. Anti-Money Laundering (AML) Policy

tkbaet complies with international anti-money laundering regulations. We monitor suspicious financial activity and reserve the right to notify the relevant authorities if necessary. Verification documents may be requested in cases of suspicious activity, and failure to provide them may result in the account being suspended.

• All transactions are recorded and retained in accordance with applicable law.
• A national identity card, passport or similar document may be required for identity verification.
• If proof of source of funds documentation is requested, it must be provided.

9. Privacy and Data Protection

tkbaet is committed to keeping your personal information secure. All data and transactions are protected using SSL encryption technology. To read our full privacy policy, visit the Privacy Policy page.

Your data is not sold to third parties. However, information may be shared with authorities when required by legal obligation or for AML verification purposes.

10. Account Suspension and Closure

10.1 Closure by Member

You may request to close your account at any time. Send a request via 24/7 live chat or by email to [email protected]. Before closing your account, make sure any available balance has been withdrawn.

10.2 Suspension or Closure by tkbaet

tkbaet may suspend or close an account in the following circumstances:

• In cases of violation of these terms and conditions.
• Failure to provide verification documents.
• In cases of fraudulent or suspicious activity.
• For long-inactive accounts, with prior notice.

10.3 Self-Exclusion

As part of responsible gaming support, you may apply to exclude yourself from the platform for a specified period. To learn more, visit the Responsible Gaming page.

11. Limitation of Liability

The tkbaet platform is provided on an "as is" basis. tkbaet accepts no liability in the following cases:

• If a game is disrupted due to internet outage or technical issues.
• If any loss occurs due to your device or connection.
• In the event of a third-party game provider server error.
• If the platform is accessed from an unauthorized country or region.

However, tkbaet always strives to operate fairly and transparently, and commits to contacting members to resolve technical issues.

12. Responsible Gaming

tkbaet places the highest priority on responsible gaming. We believe that gaming should be for entertainment purposes and not as a source of income. Never bet more than you can afford to lose.

• The option to set your deposit and betting limits is available on our platform.
• If you notice signs of gaming addiction, seek help immediately.
• Avoid playing while under the influence of alcohol or drugs.
• To learn more about responsible gaming, visit the Responsible Gaming page.

13. Complaints and Dispute Resolution

If you have a complaint, first contact our 24/7 live chat support or email us at [email protected]. All complaints will be resolved as quickly as possible.

When submitting a complaint via live chat, provide your account details and a full description of the issue so it can be resolved quickly. tkbaet's decision will be considered final, though we always strive to make fair decisions with the member's interests in mind.

14. Intellectual Property Rights

All content on the tkbaet platform — logos, designs, text, graphics, software — is owned by tkbaet and protected by copyright law. No part of this content may be reused, republished or used commercially without prior written permission.

15. Changes to Terms

tkbaet may change, amend or update these terms and conditions at any time. Members will be notified of significant changes via email or through the platform. Continued use of the platform after changes have been made will be considered as acceptance of the updated terms.

The latest terms and conditions will always be available on this page. Check the "Last Updated" date at the top of the page to confirm you are viewing the latest version.

16. Contact and Support

If you have any questions about these terms and conditions or need assistance, please contact us:

• 24/7 Live Chat Support — in Bengali
• Email: [email protected]

For more information, visit our FAQ page or About Us page.