Your Privacy Is Our
Top Priority

tkbaet is committed to protecting the privacy of online gaming users in Bangladesh. We believe that every user's personal information is their own asset and that safeguarding that information is our responsibility. The purpose of this policy is to transparently inform you about how your information is used, with whom it may be shared, and what rights you have.

This Policy takes effect when you register on tkbaet, log in, play any game, make a financial transaction, or contact our customer support. If the terms described in this Policy change, we will notify you through a notice on the website.

To ensure a secure and uninterrupted experience on the tkbaet platform, we collect the following types of information:

tkbaet uses collected information only for the following legitimate purposes. We never sell your information to third parties.

• Account creation and identity verification — to ensure secure access and to prevent fraudulent activity.
• Financial transaction processing — to securely complete deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
• Customer support — to resolve your issues through 24/7 live chat and to handle your complaints properly.
• Platform improvement — to enrich the user experience and to identify and resolve technical issues.
• Responsible gaming — to monitor user gaming patterns, detect problematic behaviour, and provide necessary support.
• Legal compliance — to comply with applicable laws, regulations, and directives from regulatory authorities.
• Bonus and promotion management — to ensure the correct application of welcome bonuses and other offers, and to verify that wagering conditions are met.
• Security and fraud prevention — to detect suspicious activity and to take action against the creation of multiple accounts.

tkbaet does not sell, rent, or share your personal information with third parties for marketing purposes. However, information may be disclosed in the following limited circumstances:

The tkbaet website uses cookies and similar technologies. These technologies help improve your browsing experience and maintain the quality of our services.

You can disable cookies from your browser settings. However, disabling essential cookies may cause some platform services to not function correctly.

tkbaet has implemented industry-standard technical and organisational measures to keep your information secure.

• SSL Encryption — all data transfers between your browser and our servers take place through an encrypted connection.
• Password Hashing — your password is never stored directly; it is kept securely using a strong cryptographic hashing method.
• Access Control — only authorised staff can access your information for specific, necessary purposes.
• Firewall and Security Monitoring — systems are monitored continuously to prevent unauthorised access.
• Regular Security Assessments — security tests are conducted regularly to identify vulnerabilities in our systems.

tkbaet retains your information only for as long as necessary. Financial transaction data is stored for a period determined by applicable law, in order to meet legal obligations.

Once the retention period ends, we securely delete your personal information or anonymise it in a way that makes identification no longer possible.

As a tkbaet user, you have the following rights over your own information:

To exercise any of the above rights, contact us by email or through 24/7 live chat. We will respond to your request within a reasonable time.

tkbaet provides services only to individuals aged 21 and above. We do not knowingly collect any personal information from minors. Age is verified at the time of registration, and if we learn that a minor has created an account, that account will be closed immediately and all collected information will be deleted.

The tkbaet platform integrates third-party services such as game providers (for example, Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe) and payment processors. These services have their own privacy policies, which may differ from tkbaet's policy.

These third-party services operate under their own terms and conditions, and tkbaet is not responsible for their data collection practices. However, we only work with partners who take user privacy seriously.

tkbaet reserves the right to update this Privacy Policy from time to time. For any significant changes, we will clearly post a notice on the website and update the "Last Updated" date at the top of the page.

If you continue to use tkbaet after a policy change, you will be considered to have accepted the updated policy. We therefore recommend that you visit this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy or your information, please contact us:

To learn more about responsible gaming, visit our Responsible Gaming page. To learn about tkbaet's terms of service, read the Terms and Conditions.